Retail Team Leader

🚁 Join Our Lifesaving Team 🚁

Retail Team Leader 

Full Job Description: Retail Team Leader

📍 Location:  Alfreton,  DE55 4JN

🕒  Hours: Part time, 35 hours per week

Benefits: Benefits Summary

Provisional Interview Date: 4th December 2025

We’re on the lookout for a customer focussed retail expert to support the furniture department at our Superstore in Alfreton.

If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Click here - EDI - The Air Ambulance Service

✨ What You’ll Be Doing:

• Managing and leading your department: Ensuring that the department runs smoothly day-to-
day, with appropriate levels of staff to meet customer demand, and that all activities follow company guidelines and standards. Deliver exceptional customer service to all customers.

• Sales: Maximise sales by managing a range of new goods within your department, ensuring
that stock levels are appropriate and that goods are presented attractively.

• Compliance: Ensure that all activities within your department comply with company
guidelines and standards, with appropriate records and reporting maintained.

• Assisting in the running of the superstore: Sort stock, deal with collections and deliveries of
furniture, merchandising, serve customers, work with computers for online sales, and help
ensure the store looks its best every day.

• Business Development: Have store targets to ensure the store grows. Be pivotal in helping to
create and develop the superstore and create the blueprint for growing this concept.

🚀 What We’re Looking For:

• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career
to date.
• Able to demonstrate effective people management experience
• Collaborative approach to achieving departmental and wider organisational objectives
• Passion for the work that TAAS does
• Experience working in the retail or charity sector preferred.
• Passion for delivering exceptional customer service.
• Target driven and able to inspire a team.
• Experience as a sales assistant or retail supervisor preferred.

💛 What’s In It For You:

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. 

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. 

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 

*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.