Shop Manager

🚁 Join Our Lifesaving Team 🚁

Shop Manager

Full Job Description: JD - Shop Manager

📍 Location: Wollaton

🕒  Hours: 40 hours per week

 Benefits: Benefits Table

We’re on the lookout for a Shop Manager to lead and manage our Wollaton Charity Shop.

If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme

✨ What You’ll Be Doing:

• Oversee daily Store activities to ensure efficiency and effectiveness
• Analyse sales trends and develop strategies to improve performance
• Provide ongoing training and coaching to improve customer service and engagement
• Manage store budgets and monitor expenses
• Cultivate a High-Performance Sales and People Culture
• Planning and managing deliveries and collections
• Operating the agreed stock rotation system and pricing structure
• Ensuring an efficient back-room operation
• Delivery of budgeted sales targets and maximising profit
• Creating a welcoming atmosphere for customers and the shop team
• Creating a store layout that in line with brand guidelines

🚀 What We’re Looking For:

• Passion for the work that TAAS does.
• Proven experience in retail management or a similar customer-facing role.
• Excellent interpersonal and communication skills
• Flexibility to work weekends and occasional additional hours as required
• Proven ability to meet sales targets and manage budgets effectively
• A flexible approach to allow adaptability to the changing needs of the organisation.
• Ability to multi-task and thrive in a fast-paced environment.
• Full, clean UK driving license (Category B); For expenses claimed for work purposes, business insurance may be required.

💛 What’s In It For You:

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. 

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. 

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Click “Apply Now” and help us keep our helicopters flying and saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 

*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.