Online Hub Team Leader

🚁 Join Our Lifesaving Team 🚁

Online Hub Team Leader

Full Job Description: CLICK HERE

📍 Location: Rugby

🕒  Hours: 37.5

Expected Interview Date: 3rd March 2026

Benefits: Benefits Summary

We’re on the lookout for a Online Hub Team Leader to support the Rugby Hub

If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme

• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Click here - EDI - The Air Ambulance Service

✨ What You’ll Be Doing:

The Online Hub Team Leader is responsible for the day-to-day operation of a regional online retail hub within our Rotor Hub and Blade model. Reporting to the Online Manager, the postholder ensures donated stock is selected, listed, and dispatched efficiently and effectively to maximise income.

The role combines hands-on delivery with team leadership, embedding our core values of Compassion (through inclusive leadership and supporter service), Courage (by embracing change and taking initiative), and Creativity (by optimising listings and improving local processes) in all aspects of operation.

🚀 What We’re Looking For: (Please click on the link for the full person specification)

• Experience in online retail or e-commerce (e.g. eBay, Vinted, Amazon).

• Ability to create listings, handle product photography, and manage dispatch.

• Strong organisational and prioritisation skills.

• Experience supporting or leading others in a working or volunteering setting.

• Practical awareness of cost control and fulfilment best practice.

• Confident communicator with good problem-solving instincts.

• Ability to work independently and escalate appropriately.

• Commitment to embedding charity values in day-to-day practice.

💛 What’s In It For You:

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. 

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. 

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 

*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have apply

ied for this role within the last 6 months, please be aware your application may be automatically declined.