"I retired from Ocado in May 2024 after 12½ years, finishing as Compliance Training Manager, leading a team delivering accredited training in Fire Safety, First Aid, Food Safety and Health & Safety. After taking some time off, I wanted to stay active through volunteering and joined the Hinckley Air Ambulance shop in July 2025, working two afternoons a week. I enjoyed meeting customers and supporting the charity. Later, through conversations with Jo Bouchard, I was introduced to opportunities in Health & Safety and began supporting Dave Hallam with risk assessments and other projects. This grew into volunteering two days a week, moving from the shop to focus on H&S, where I can apply my background to support operations and promote safety. Recently I joined an audit at Coventry Air Base and am now involved in developing risk assessments and safe systems of work for transport operations."
Paul Sykes
Volunteer Patient Communications Admin
Who we are
Our Equality, Diversity and Inclusion (EDI) networks provide a safe, supportive space for colleagues to connect, share experiences and help shape positive change across our organisation. Each network is led by passionate members of staff who champion inclusivity and work together to ensure that every voice is heard and valued. By raising awareness, celebrating diversity and offering peer support, our EDI networks play an important role in fostering a workplace where everyone feels respected, represented and able to thrive.
Working for the Air Ambulance Service is more than just a job. It’s an opportunity to make a real difference in people’s lives every single day. Whether you’re part of the medical crew, a pilot, a fundraiser, or a support team member, your role directly contributes to saving lives and delivering urgent, life-saving care when it’s needed the most.
The Air Ambulance Service offers a strong sense of teamwork, excellent training and development opportunities, and the chance to be part of an organisation that is widely respected and valued by the communities it serves.
Every day brings new challenges, and with them, the chance to make a profound impact.
So, if you’re looking for a career that provides purpose and the chance to be part of something truly extraordinary, the Air Ambulance Service is the place to be.
Our Values
At the heart of everything we do are the values that guide our actions, shape our culture, and reflect our commitment to the people and communities we serve. These values define who we are as an organisation and inspire us to act with integrity, purpose, and care in all that we do. They are more than words — they are the foundation of how we work together, make decisions, and strive for lasting impact.
Compassion
We succeed because we care. We care about our patients, our supporters, our partners and our colleagues. We act with dignity, humility, integrity and respect.
Courage
We succeed because we dare. We are bold, pioneering and brave enough to ask questions of ourselves and others while
actions are taken with responsibility.
Creativity
We succeed because we innovate. We recognise that new ideas, big and small, are essential for future growth. We are curious, we embrace change and we rise to the challenge.